VistraTec (“VistraTec,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, vistratec.com (the “Website”).

This Privacy Policy explains what information we may collect, how we use and protect that information, when we may share it, and the choices you may have regarding your personal information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, as well as certain information that is collected automatically when you use our Website.

Information You Provide

When you contact us, request information, subscribe to communications, submit a form, or otherwise interact with our Website, we may collect information such as:

• Name and job title
• Company or organization name
• Email address
• Telephone number
• Business address
• Information included in your message or inquiry
• Information regarding your interest in VistraTec or VistraPM
• Any other information you voluntarily provide to us

Please do not submit confidential project information, proprietary information, trade secrets, or other sensitive information through a public website form unless specifically requested and authorized by VistraTec.

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited and links clicked
• Date and time of your visit
• Referring website or URL
• General geographic information derived from your IP address
• Website usage and interaction information
• Other technical information necessary to operate, secure, and improve the Website

This information may be collected through server logs, cookies, pixels, analytics technologies, and similar technologies.

2. How We Use Your Information

VistraTec may use information collected through the Website to:

• Respond to inquiries and requests
• Provide information about VistraTec, VistraPM, and our services
• Communicate with prospective customers, business partners, and other interested parties
• Schedule demonstrations, consultations, or other communications
• Provide requested resources or information
Improve the Website, its content, functionality, and user experience
• Understand Website traffic and usage patterns
• Monitor and maintain Website security
• Detect, prevent, and address fraud, abuse, or other unauthorized activity
• Comply with applicable legal and regulatory obligations
• Establish, exercise, or defend legal claims
• Fulfill other purposes disclosed at the time information is collected

We may also use information in aggregated or de-identified form for analytics, research, reporting, and business purposes where permitted by applicable law.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use the Website, and improve our digital services.

Cookies may include:

• Essential Cookies: Necessary for the Website to function properly.
• Analytics Cookies: Used to understand Website traffic, visitor behavior, and how users interact with our Website.
• Functional Cookies: Used to remember preferences and improve Website functionality.
• Marketing or Advertising Cookies: If used, these technologies may help measure marketing campaigns or deliver more relevant advertising.
• The specific cookies and technologies used on the Website may change as we add, remove, or update services.
• Depending on your browser, device, or location, you may be able to control or disable certain cookies through your browser settings or a Website cookie-management tool.

Disabling certain cookies may affect Website functionality.

4. Analytics and Third-Party Services

We may use third-party service providers to help us operate, analyze, secure, and improve the Website and our business.

These providers may include services for:

• Website hosting
• Website analytics
• Customer relationship management
• Email communications
• Form processing
• Security and fraud prevention
• Marketing and advertising measurement
• Website performance monitoring

These third parties may collect or process information according to their own privacy policies and applicable contractual obligations.

Where applicable, we encourage you to review the privacy policies of third-party services used on our Website to understand how they process information.

5. How We Share Information

VistraTec does not sell personal information for monetary consideration.

We may disclose personal information to the following categories of recipients when reasonably necessary to operate our business or provide services:

Service Providers

We may share information with vendors and service providers that perform services on our behalf, such as hosting, analytics, communications, technology, security, customer relationship management, and website services.

These providers are authorized to use personal information only as necessary to perform services for us or as otherwise permitted by applicable law.

Business Transactions

If VistraTecis involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

Legal and Regulatory Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of VistraTec, our users, or others
• Detect, investigate, or prevent fraud, security incidents, or other unlawful activity
• Establish, exercise, or defend legal claims

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, provide requested services or communications, resolve disputes, enforce agreements, and comply with applicable legal, accounting, tax, or regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably necessary for these purposes, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

7. Data Security

VistraTec takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

8. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to applicable exceptions
• Request information about how your personal information is collected, used, or disclosed
• Opt out of certain marketing communications
• Opt out of certain forms of targeted advertising or sharing where applicable
• Exercise other rights provided under applicable privacy laws

We may need to verify your identity before fulfilling certain privacy requests. Verification requirements will depend on the nature of the request and applicable law.

To exercise applicable privacy rights, contact us using the information provided in the Contact Us section below.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

9. California Privacy Rights

General Rights

If you are a California resident and applicable California privacy law applies to our processing of your personal information, you may have additional rights.

These may include rights to:

• Know what categories of personal information we collect and how it is used
• Request access to certain personal information
• Request deletion of personal information, subject to applicable exceptions
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information, where applicable
• Limit certain uses or disclosures of sensitive personal information, where applicable
• Receive equal treatment when exercising privacy rights

California law requires covered businesses to provide consumers with information about categories of personal information collected, purposes of collection, categories of sources, and categories of third parties to whom information may be disclosed.

VistraTec does not sell personal information for monetary consideration.

If VistraTec engages in activities that constitute “sharing” of personal information for cross-context behavioral advertising under applicable California law, we will provide the legally required disclosures and opt-out mechanisms.

To submit a California privacy request, contact us at:

Email: info@vistratec.com

Please include “California Privacy Request” in the subject line.

We may request information reasonably necessary to verify your identity and process your request.

10. Do Not Track Signals

Some web browsers offer a “Do Not Track” (“DNT”) setting. Because there is currently no universally accepted standard for responding to DNT signals, our Website may not respond to DNT signals in a uniform manner.

Where required by applicable law, we will honor recognized browser-based privacy signals or other legally required opt-out mechanisms.

11. Marketing Communications

If you voluntarily provide your contact information, we may use it to send you information about VistraTec, VistraPM, product developments, company news, events, services, or other business-related communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.

Please note that you may continue to receive transactional, administrative, or other non-marketing communications when necessary.

12. Children’s Privacy

Our Website and services are intended for business and professional audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through the Website.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

13. Third-Party Websites

Our Website may contain links to websites, applications, or services operated by third parties.

This Privacy Policy does not apply to those third-party websites or services. VistraTec is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. International Visitors

VistraTec is based in the United States. If you access our Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where VistraTec or its service providers operate.

Privacy and data protection laws in these jurisdictions may differ from those in your country of residence.

Where applicable law requires additional safeguards for international transfers or processing of personal information, we will take reasonable steps to comply with those requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, applicable laws, or regulatory requirements.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

VistraTec

Florida
United States

Privacy Email: info@vistratec.com
Website: www.vistratec.com

For privacy-related requests, please include sufficient information for us to understand and respond to your request.